Frequently Asked Questions

When will I receive my Photos or Video?

For most Photography sessions, my turnaround time ranges from 24 to 48 hours. Videography for weddings sometimes take 2-4 weeks or sooner.

How do you handle payments and deposits?

After the initial phone call is made, I will discuss with you your options and pricing, as well as any special needs or concerns. Once we agree upon a price verbally, I then write out an official quote including all we talked about. I then email to you for review. If you like the agreement, I collect 50% deposit on jobs more than $500. Payment by personal check is ok for deposits but Cash, Paypal( visa/Mastercard )Zelle , or Venmo is only accepted for remaining balance at this time. Final payment is due after in person review of materials. Usually meet at Starbucks, Panera, clients home, etc.

Do you accept Credit Cards

I only accept  Credit Cards thru Paypal only at this time.

Do you offer any Discounts?

Yes. If you have been referred by a previous client or work in the Healthcare Industry, you can save up to $200. 

Do you charge for setup time?

No. 

Are you Pet or Animal Friendly?

Absolutely! I love all animals.

Do you cover LBGTQ Events?

Yes. It really doesn't matter what kind of event it is. I'm only judging how good it's going to look.

What kind of music do you have?

My music Database has nearly every song and version you ever heard of, and then some. I also subscribe to current online music databases such as Direct Music Service and others to get the very latest tracks. I usually plan with the client in advance and have a playlist approved before the event.

What kind of software do you use?

For Dj Services, I only use Serato Dj Pro. For Recording and Mastering, I use mostly Studio One, and Logic Audio. For Video I use Adobe Premier, AE, PS, Final Cut Pro, and Magix Vegas Video and much more.  I use whatever tool is best for the particular project.

© 2019 Mattrick Black Photography

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